We bought this for our brother. 1st off he only received one box ( by UPS on Sat) the first day & was very upset. The other came the next day Sunday! By FedEx Amazing to me because UPS doesn’t deliver on Sunday. Good on them!Then he tried but couldn’t put it together so he got help. It still didn’t work, he called upset again then "I SEE you have to PLUG IT IN.”He absolutely loves the chair now.Says it is very comfortable & supportive. The mechanics work wellHe loves the heat and the Massage.He never has to wait for someone to come over and get him out of his chair now, he’s extremely happy! He’s only had it a little over a month, will update later, so far so good
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