I like that it is easy to set up appointments with clients via text message or phone call. It's also very simple to use! The appointment reminders are helpful too because they have different sounds which makes them easier than having my cell vibrate constantly while driving. Sometimes you can't see what time an appt has been scheduled until after its over but this isn't always convenient when working from home. If your looking for something really user friendly that allows quick communication between client & vet - then go ahead and try out VBADGERS!! They've helped us schedule more easily by being able to communicate quickly through their website. We get texts letting me know if there was anything wrong during our visit (if we don't answer right away) so I'm sure he feels much better about how his visits run smoothly now since everything runs according to plan :).