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Frank Garahana photo
Finland, Helsinki
1 Level
739 Review
46 Karma

Review on Experience Unmatched Surveillance With IMPORX Auto Tracking PTZ IP Camera - 20X Optical Zoom, 3MP 2560X1440, Waterproof, 500Ft Night Vision, Motion Detection, And More! by Frank Garahana

Revainrating 3 out of 5

Good camera, old firmware, no support

Great camera for the price, if you are very knowledgeable and have lots of computer and security camera resources at your disposal. Picture quality is great in the daytime, still having issues with the infrared not setting properly for all distances at night. The seller responded to all questions prior to the sale within 24 hours. Questions to the seller after purchasing and the IMPORX support website have gone unanswered for over a week. Camera firmware and software supplied will not allow one to do any more than connect to the camera when using Windows 10. Luckily, I had an old XP computer which I could use. This allowed me to load the plugin supplied on an old version of Internet explorer and configure the camera. Even though I could connect with newer software, without an older browser, you will not be able to view the video, reconfigure the cameras IP address, configure camera presets, or activate and program the tracking feature. It’s quite an inconvenience to have to maintain an old computer just so one can modify any presets in the future. I am using Blue Iris software multiple cameras from various vendors, which now connects fine, can recognize the presets, and pan and zoom. The wiper, iris, focus, and infrared settings can only be accessed when using the XP computer and not through Blue Iris. So buyer be aware that this camera may not be for everyone.

Pros
  • 8 x 8 x 12 inches
Cons
  • The camera may not be compatible with all operating systems or devices