Header banner
Revain logoHome Page
Jonathan Sanders photo
United Kingdom, Belfast
1 Level
708 Review
49 Karma

Review on πŸ”Œ Convenient Arlo Accessory: Charging Station for Pro, Pro 2 - VMA4400C Compatible by Jonathan Sanders

Revainrating 2 out of 5

Stops working after 4 months

Died after 4 months. The batteries in the cameras will continue to charge (a slower option that disables the camera - we did this to always have a charged extra pair of batteries ready), so we know it's a charger. It took three attempts with customer service to get a one-year warranty replacement. When I first called I wasn't home and once they understood my problem (communication was DIFFICULT) after about 30 minutes of conversation they asked for a serial number and I didn't have it with me. On the second call we spent a full 30 minutes with them asking me the same scripted questions over and over again in the same conversation about cables, cameras etc after I had already answered in 3 different ways (hard to understand, for out country, bad english, in the worst case any technical support). ahhh then we passed out. The third time I managed to complete this process in just 20 minutes and a new charger is on the way.

Pros
  • Full set
Cons
  • Long delivery time

Comments (1)

Please, sign in to write a comment
May 19, 2023
Stopped working after 4 months