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787 Review
30 Karma

Review on Aurora Tech Support by Terrance Singletary

Revainrating 5 out of 5

Aurora Tech Support - Great service from friendly staff

I like the fact that they always have up-to date software, devices we use daily and can help us find any issues with them quickly which is great when you need something fixed for your business or work project immediately! They're usually pretty good about keeping in contact but sometimes it doesn't happen straight away so be patient if things don't seem quite right after contacting their team - this has happened very rarely though!! We've had some really quick fixes through Aurora's techs who get back within 10 minutes of our initial message even though its often 2pm UK time.

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Pros
  • Up todate technology
  • Great customer service from all staff members (even those not directly involved)
  • Very flexible hours available at short notice too :)
  • Good pricing compared other providers out there.
  • Excellent support provided by an engineer called "Crispy" during my first call ever as he was able resolve everything swiftly without me
Cons
  • Minor Issues