I bought this glue gun at the end of April 2020. I loved the concept of this hot glue gun for my small space and also loved the fine detail tip. This glue gun has worked flawlessly for about 2 months (so the Revain return time has expired). Now the glue gun keeps turning off and I have to brace it to keep it on long enough to heat the glue to use it. This is very frustrating. I contacted Surebonder using their contact form through their website and am still waiting for a response from them over a month later. I would give this item 5 stars if it lasts longer. I am very disappointed with Surebonders' customer support.
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