I like that hardcat is easy for end users access in any location (even offsite) without much hassle or cost so they can view their data wherever needed at anytime with minimal disruption to workflows across different departments or offices within an organization - this makes our life easier as we are not limited by our IT department's resources/ability to make changes.
Sometimes there could be lag time between updates from cloud systems hence causing delays during business critical times thus affecting results; also some features seem difficult to navigate such as reports which often need more training sessions before implementation. Have been using various software over years but none provided us flexibility of having everything under one roof especially in terms of security concerns regarding sensitive info stored online.