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Croatia, Zagreb
1 Level
715 Review
59 Karma

Review on πŸ”¦ Torchstar LED Safe Lighting Kit: Motion Sensor, 6 Linkable Light Bars, UL Power Adapter – Ideal for Gun Safe, Closet, Under Cabinet and More - 5000K Daylight by Sri Wells

Revainrating 4 out of 5

Bright light, but to turn it off you have to turn it off!

The light is bright and provides enough light for my application to mount in a media server rack. I was expecting the motion sensor to turn on the light when there is motion (the door opens) but the motion sensor doesn't seem to work. I tried closing the sensor for several days with no change. Apparently the sensor is defective. Since it took a long time to install the device on my server, I am hoping for a response from the company and a replacement sensor. UPDATE (1/16/2017): Just wanted to let the readers know that a TorchStar employee contacted me twice today to help me resolve an issue I am currently facing. I really appreciate this kind of customer service from the company and it's nice to know that TorchStar monitors these reviews to make sure their customers are completely satisfied. Based on today's events I have updated the rating status from 2 stars to 4 stars. Once the issue is fully resolved I will come back and update the review if the situation continues to improve.

Pros
  • Best
Cons
  • Negative