It's easy for me as an end user of this software because it has all features I need in one place (the app). The support team are very helpful when needed but sometimes you have wait days or weeks before they respond! Sometimes there can be some lag time between adding new products/features so make sure your account manager knows what product updates will come out soon otherwise things may get lost from view until later date - which causes confusion if someone needs access at short notice!! We use waterbee mainly during off season months where we don't want our irrigation systems running 24 hours per day 7days week year round with no breaks over summer holidays etc..