I like that it integrates with our main accounting system so we can see everything in one place (and easily transfer data).
It is not intuitive for those who are less tech-savvy - definitely requires some training! We use this at church as well but only because of its ease when transferring information between databases from my laptop while out doing ministry work or even being away without access via internet connection; also helpful during staff meetings where there's no wifi available due to security reasons etc.,etc..