I was trying to install this on my Mac 10.4.11 and Windows 7 computers. Hawking support was not helpful. I had similar problems with my Windows 7 computer. I have some knowledge of computers and have followed the instructions on how to do it. Customer Service was unable to resolve this issue and issue a RMA as I had not owned the product for 30 days. If I had waited that long I couldn't have given it back to Revane. Sent back Revain, hoping for a decent refund. I don't have the time or inclination to sell it or keep trying to figure out how to make it work. Too bad it didn't work!
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