I bought two because I missed the latches at the bottom the first time and my dog pulled them through the kennel and broke them. I contacted the seller and they were very understanding. The second time I bought this item I made sure I had it properly attached to the kennel but my dog managed to pull it out and tear it apart again. This is the best hiding spot I've ever found, but if your dog has separation anxiety, it may not last long. 4 stars for great design and customer service but poor durability.
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