I like that it has an easy to use interface, allows me to create my own templates, allows me to add pictures! It is also very user friendly with all of their customer support. There are several issues that I have found with this software. My biggest issue is that when I go to edit or modify the template after having uploaded it, the formatting goes away. I also wish that there was an easier way to upload photos in a template. Also, sometimes there will be glitches in the program where I cannot do anything. Sometimes there is not enough space to see what I am trying to do. I use it mainly to create bid proposals as well as quotes. It gives me everything I need to make sure I can give a professional presentation to any potential business partner.