I like that it is so easy for me as an owner of my business (home care)to access all information online through this program! It has been very helpful in keeping up with our schedule while also being able keep track from home or anywhere else we are using out computer system at work!! There really isn't anything i dislike about task aim right now but maybe if there was more options available when you have multiple employees working under your account? This would be great because sometimes they can get confused between tasks which makes them late/missed appointments etc..