I have a number of issues with the product that have gone unanswered for months. When I first signed up for the service, I was told I could not cancel my subscription because I had already paid for it. A few weeks later, I tried to cancel and was told that I couldn't do that without paying another month's fees. They kept me from cancelling, and refused to refund my money. Finally, I complained and said that I would have to cancel my account if they didn't provide me a way to end my contract…