The support team is always very helpful, they are quick to respond with any questions or concerns I might have about their product! They've been able solve problems we had in our system as well other issues outside of pricegains control (eir server went down). Nothing really at this time but if there was something it would be because its not yet released - more features for us users!! We're solving an issue where some customers were getting confused by how much certain items cost when compared against competitors prices so instead using multiple platforms/websites etc; now all information can easily accessed from one place via ebay / Amazon websites which solves alot off work load.