Review on SmartConsign by Joshua Talley

Our business is moving quickly, which has meant that customer support from smart consing can’t keep up with our growing needs! I had to wait over 30 minutes for an initial response when we called about billing issues (which were resolved almost immediately). The agents are very friendly but not nearly as knowledgeable in this software platform/service area than some of your competitors could be - so it's difficult sometimes figuring out what questions they know vs don't quite understand how their product works or where everything lives within its system etc...but if you have good service reps who listen well then there shouldn´ t really need too much troubleshooting once things get figured ouut :) We needed better tracking & reporting capabilities between 2 carriers since one carrier was handling all freight shipments whereas another only picked them off at different facilities along routes traveled by us clients' trucks / containers throughout North America.- It It's easy to use, it works well with our system, it has a good customer service team that responds quickly. The app is not as user friendly as we would like. You need tech support in order to get things working right. We have been able to track all of our car shipments through smartconsign. This helps us keep an accurate account of where our cars are at all times. It also allows us to see what car carriers are coming in and out of our facility.