Owned for approx. 1 month with daily use by 2 active people. It's as described, but here are our highlights. A very powerful engine. For me it's a little heavy for direct neck and back contact, but perfect with a pillow or blanket. I'm athletic/slim and a bit skinny. I'm glad it's durable because my girlfriend says it's perfect for her comfort. She is more athletic/muscular. Its strength is great, because even at the lowest speed it does not get stuck under pressure and remains stable. The motor makes a little noise at high speed when you're trying to relax or meditate quietly, but it's not enough to interrupt a music or movie. It's quiet on slower settings but has a high-pitched hiss that only I can hear. I work in the field of music and audio. She runs an upscale restaurant and only noticed her after I told her about it. The heat really works. I'll put out the fire after a few minutes. My girlfriend likes it hot. Good quality leather and stitching. Better than expected for the price paid. The size and length of the hand straps are good for both of us. I am 6ft 3in and she is 5ft 7in. I rarely stick my hands through the holes, but I use them to get them in place and make adjustments as needed. She uses them for their intended purpose. Overall, we're glad we saved a few bucks over similar devices without sacrificing performance or reliability. If they were present, we would have spent more if the distance between the rotating massage balls was adjustable. We both agree that this would be a nice improvement and a great benefit for targeting problem areas.
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