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Finland, Helsinki
1 Level
747 Review
28 Karma

Review on Oiyagai by Kenneth Broszko

Revainrating 4 out of 5

A Story of Exceptional Customer Service from Oiyagai, Who Saved the Day

After looking through a number of different internet retailers, I found Oiyagai to be the best option to fulfill my immediate requirement for a computer cable adapter. Not only did they offer the precise item I required, but also their website was simple to use and straightforward to traverse. Following the completion of my purchase, a conformation email containing all of the pertinent information was sent to me. Nonetheless, I became aware that I had submitted the incorrect shipping address due to a typing error. After I immediately contacted their customer service team, they were able to correct the error and ensure that my purchase was delivered to the correct location within a matter of minutes. The adapter arrived much earlier than I had anticipated, and its operation was flawless, much to my astonishment. The level of service that I experienced from Oiyagai's customer service team left a lasting and positive impression on me. They were polite, helpful, and efficient, and they went well beyond the call of duty to ensure that my purchase was sent out on time. In general, Oiyagai is an excellent choice for anyone who is looking to purchase computer peripherals. They have an amazing variety of merchandise to choose from and provide outstanding service to their customers. Many thanks to you, Oiyagai, for coming to our rescue!

Pros
  • swift and effective delivery.
Cons
  • Refunds and returns can be troublesome.