I've been using this tool for several years now - so many customers come in here with issues of how they can use it more effectively as well as having questions about what its capabilities are and if its suitable for them or not. Its great product which gives us an outlet to our reports and helps us see through the information we need at any time. Not much; just seems like there's nothing i dislike other than maybe the amount of customization you have to do! I like the ease of creating dashboards and how easy it is to share them with others in my team. Also, it's very intuitive and has a lot of features out of the box. The UI could be more streamlined. It can be difficult to navigate if you are not familiar with the tool. We use this software for our BI team. This allows us to easily create dashboards and share them with other members of our team.