The ability to have all of my emails in one inbox, allowing me to reply from there rather than having multiple email accounts open at once is very convenient! I dislike that it doesn't always work as expected with some apps or programs when you try to send an attachment - sometimes they just don't load up properly so then we're left without any way to attach files like pictures/emails etc. It's definitely worth trying out if your organization has been using other services such as MailChimp before. Try comparing how much time (and money) each service saves by sending mass amounts of mailings throughout the day versus doing everything manually yourself; however this can be difficult since many platforms are proprietary which makes comparisons between them hard.
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