Review on 💾 Western Digital 1TB WD Green SSD - High-Speed SATA III 6 Gb/s, 2.5"/7mm, 550 MB/s by Wes Thao

SSD has not backed up within a year of use. I contacted WD support and, after LOTS of exchanges, almost a week later. You have chosen to allow returns (RMA). I have completed their "Advanced Replacement" process. After that, the exchange took about 9 days. This drive ALSO had a problem and I contacted WD support again. who said he would send another replacement drive. After several days of waiting, I managed to set up the FIRST replacement using 3rd party software. and I tried to return the bad drive. via UPS, that's how I got it. UPS informed me that the shipping label they provided is NOT valid. I contacted WD support again and spoke to a service engineer who didn't seem able to listen to the situation. after THREE calls. They agreed to provide a label for delivery "in a day or two". I wasted many long hours of my time and frustrated with the FAILURE WD support process. I thought some of your customers would like to know if this is an issue with their new SSD. Doing anything with WD support is a painful and mostly frustrating process.