Edited: I contacted the company through Revain messages and they were so quick and responsive. I was immediately sent a working one with a spare battery in the box, delivery 2 days! I think a working product is a 5 star product but as I think the first 2 had dead batteries and it was a hassle waiting for the 3rd I deducted a star. First rating (2 stars): I have two of these and neither are erased when the button is pressed (and I've tried toggling the lock on and off). But the device seemed good and the writing was clear. If it worked it would be 5 stars but after ordering and returning, ordering and returning 2 defective units I give up.
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