I like how easy it has made my life as an amazon seller, with its many features! It's not so much about what you don't have but rather more of whats missing in your current software/tools for selling online or even just managing all aspects related to being successful at this business venture!! The only thing i would say could be improved upon are some minor glitches here & there which can easily get resolved by contacting support team via live chat (which they do very well) otherwise everything else works fine. Do yourself good because if nothing then surely someone will come up who needs help from time-to.-time :) My main purpose was ease when dealing wth customer service requests since we were able t handle them ourselves before now using their services helped us alot!