Most items have lived up to expectations but the plugs have not. They didn't match the plugs I replaced and didn't match the photo. I was expecting white buds that screw into another white piece with washers on each side, just like the buds that came with my Berkey, but I got two buds that look a lot like earbuds. They work, but they're definitely not what I expected and they don't appear to be genuine Berkey replacement accessories.
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