It's easy to use, you can connect it with other applications like Google Calendar or Salesforce for example so if there are errors in one of them they will appear immediately here as well which makes life easier when troubleshooting issues together! I think this could be improved by adding more features but overall its very useful especially since we're all using smartphones nowadays instead having computers at our desks constantly available 24/7 :) Some people may not know how much time spent fixing their own IT problems because some apps were crashing etc., now these crashes don't happen anymore thanks (and no need) due trego app being installed everywhere around us including mobile devices too :). We used previously only desktop PCs & laptops where everything was located locally however today everyone has access via internet almost anywhere anytime thus making things harder than needed unless someone knows exactly what he needs while searching online without actually going.
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