I purchased the Mac version of this item after someone told me the software version 5.5 was actually usable. Well, the Mac version only goes up to 4.1, but I understand there might be a different versioning scheme for Mac and Windows. never mind However, Mac software sucks. I'm using Yosemite on a 1 year old full featured iMac. It's not a problem that my gear isn't up to the task. I tried installing the Neat software from the CD that came with it; it broke. I downloaded the latest software from their website, ran the install and it crashed too. I tried again and was able to install the Neat software. Relax. I opened it and tried to watch the intro video. He wanted the flash. Okay, not exactly sure, but whatever. After installing the new version of Flash, it still wouldn't play. So I found a video on YouTube and watched it there. This is almost entirely an advertisement for a product I just bought, so pretty much useless. I decided to calibrate the scanner before I started scanning a batch of documents. open calibration window? Crash. Great, try again. Has it calibrated? Well I have no idea if it's calibrated or not because it crashed again. Okay, let's try scanning some documents. I got the job done, but not as sharp as my two-year-old $80 all-in-one Epson flatbed scanner. I set all sharpness settings to the maximum and still not very good. Anyway, that will do. With twelve scans, it developed a solid black line about 4mm wide, running the full length of the document, which appeared with each scan. I took out the cleaning cloth and tried to run the cleaning program. Crash. So I'm left with a $100 scanner that doesn't scan, software that isn't intuitive (seriously, how do you edit the description field?!), and keeps crashing. Well, like my mother used to say about my girlfriends, you don't keep junk. I have returned this item. I don't have a better scanner suggestion for you, but consider my pain and don't waste your time with this crap.
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