Humidifier out of the box was great. Quiet, good vapor. After an hour it began to rattle loudly. I called Boneco customer service and held the phone to the machine. They said that this should not happen and should return. Sent it back to Revain and got a new one. The same story. Customer service was useless. Only one person. I have sent it back to Revain and am still awaiting my refund on December 14th. The car stinks, as does Revain.
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