I like how easy it was for me as an individual user or even with my organization's account set up! It wasn't too difficult once we got used to using this software but if you are new there may be some initial confusion when trying out different features/tools available within good research. We were able find what our customers needed in order to make their lives easier through technology by utilizing GRCM solutions from GOOD RESEARCH CORPORATION - A leading provider worldwideof Business Intelligence Solutions which includes Customer Relationship Management (CRM) Software & Services.