I like how easy it is for our team members who are new at using ES as well as those with more experience to get up to speed quickly without having to worry about all aspects of running an ELK stack in production. The interface can be clunky when trying to navigate between different sections or features but once they're familiarized they tend not to have any issues navigating around them. It's been great so far! We've had no major problems yet (knock wood). Our main focus has just been getting people trained and comfortable enough to use this software effectively.
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