Review on GABRYLLY Office Chair: Large Ergonomic Desk Chair with Lumbar Support, 3D Armrest, and Breathable Mesh - Ultimate Comfort for Work or Study by Jacob Jefferson

Out of the box this was a comfortable and quiet chair. After about a month it developed a creaking noise and the shock would compress if I would sit down a little too far to the left. I contacted customer support and they were fantastic to work with! shipped replacement parts under warranty with no issues and followed up. The parts were lost in shipping due to pre-holiday season as well as storms and other logistical problems, but customer service was quick to send a second shipment which showed up within a week. After replacing the defective parts I have not had any additional issues with the chair. It remains a silent and comfortable chair!