The best thing about this service for me was its ability to connect with my customers in such an efficient way! I loved being able to communicate directly via text message or email, as well as through their app which helped us keep track of our orders more easily than if we were doing it ourselves!! If you are looking at using these services they have some cool features like allowing your customer's pictures/videos into messages so there isn't any guessing involved when communicating back & forth between yourself (as far as what order things go!) It also allows them access right from within one chat box instead having multiple different apps open up each time someone wants something done - saving money AND making sure everyone stays organized throughout all communication channels.
They do charge per transaction but since i am only sending out 10-15 texts / emails daily during peak hours then not much goes wrong here :) This has been very helpful by keeping everything straight forward while still connecting effectively wtih clients who don�.