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Netherlands, Amsterdam
1 Level
722 Review
37 Karma

Review on Jeopace by Brad Phifer

Revainrating 2 out of 5

Jeopace's online shop provides subpar products and services.

I purchased from the Jeopace online shop, and I was extremely dissatisfied with the goods and services. The website was difficult to use and had important product information hidden deep within the pages. Given the prices charged, the products I got were of poor quality and did not live up to my expectations. Additionally, the shipping was unacceptably slow, and there were no updates provided regarding the status of the purchase. I attempted to contact customer service for help, but I only received dismissive and useless answers. It is evident that Jeopace does not place a high priority on client happiness. I would never suggest the Jeopace web store to anyone in my capacity as a product manager. They completely ignore their customers as evidenced by the poor quality of their goods, confusing website navigation, slow shipping, and unresponsive customer service. Shop elsewhere to save effort and money.

Pros
  • an accessible website design
Cons
  • Occasionally sluggish transaction processing