The team at denovomedia is very helpful, knowledgeable about our business processes as well as technical aspects of JDE/JDBC implementation with oracle database connectivity! They are always available to help us out when we have questions during their project development phases (even after completion).
Nothing so far - but I would like them to get more involved in user acceptance testing which they do not currently participate in unless requested by me personally via email. We needed an application that could be used for both internal use within my organization AND outside clients who were using other applications such as SAP CRM / Sage 300 etc. In order to provide better service experience it was important this solution also work seamlessly across multiple platforms including mobile devices.