I have problems with my neck and the headset helps me a lot! This headset works great with my (old!) Intel phone, although I decided NOT to buy a handset lifter as my last one broke after a few years (and I don't need it as I don't walk around with a headset ). ). on the). The sound quality is excellent, incoming and outgoing. There weren't any actual instructions in the box, so I had to do a bit of troubleshooting to figure out how to adjust the output volume (there's a dial on the base unit), but once that was in place I was good to go. ! The range is large; I can walk to the end of the building without hanging up. Binaural headphones help block out ambient noise. I hope this one doesn't stop loading like my last one did in a few years. I will update this review when this happens. The last Plantronics mono headset I bought in 2007 (almost 10 years ago!) was only $40 less than this one, so I think the price is quite reasonable.
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