Very easy to install. It's so easy I couldn't rate the tech support because I don't need it. I've used it as a router/cellular hotspot on my boat and it's a massive improvement over a tethered iPhone with a cellular booster. An iPhone being used as a hotspot is a constant problem when using the phone's WiFi instead of a USB connection. Also, the USB connection sometimes needs to be reset. Peplink router is reliable and provides tons of information about your cellular connection and monitors your cellular data usage. I may have to buy another one for the RV and use the houses as a backup internet connection.
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