Review on CISNO NCC-N01 Automated Portable Espresso Machine, Boil Water, 15 Bars Pressure, Automatically Pump, Compatible With Nespresso Capsules, BPA Free, Good For Traveler, Black by Kevin Kue

I purchased this last year and have used it regularly for the past 10 months. I used it in the car, at work, on trips domestic and abroad. I purchased the additional AC power pack and the carrying case, things were great! As described, I could get 3 espresso pulls using room temperature water with a fully charged battery. Normally I used pre-heated water from and electric kettle or other coffee maker and never ran the battery down. A great feature was the 12v adapter for use in the car so again, not using up battery power in a location where I couldn't use pre-heated water, or you could purchase a seperate 110-240v AC power cord (similar to one you use for a laptop) that would allow use while plugged into the outlet. The AC charge cable that comes with the unit is only for charging the battery, not for running the machine. Another one of my favorite features was the removable lithium battery which allowed my to pack the unit in the seperately purchased padded case into checked baggage and only carry the battery in my carry-on. I only used official Nespresso brand capsules in my unit and never experienced any water-down taste as others have complained. The espresso that was produced from using the battery to heat the water was a pleasant imediate drinking temperature for my taste- not too hot nor too cold.As mentioned, I used this unit everwhere for the past 10 months. I've even referred folks to this unit and at least 2 have purchased. Currently while deployed overseas I attempted to make 2 back-to-back pours (a double espresso essentially). The first one was poured without incident. The second one heated up the water, then the unit beeped and died without pushing the second espresso. I have not been able to power on the machine since. I've attempted a battery charge (no LED light indications of charging), attempted the AC power adapter, the car power adapter, etc. Nothing causes the machine to turn back on. I've attempted to email CISNO support 3 times, and even sent a facebook message to the CISNO profile in the past 5 weeks and have not received a response. Now these units are labeled as "out of stock" on both ebay and the CISNO website. I'm still within 2 months of my 1 year warranty, yet it appears that the warranty will not be honored. This is extremely disappointing as someone that has purchased not only the device, but additonal accessories as well as referring friends to the brand. Thus the 1 star rating.