I like how easy it was just by having an account set up with them you can have all of your documents in one place as well make sure they are updated regularly so no information or knowledge gets lost! The only thing i dislike about this program would be if there were more options available when creating forms/documents such has adding drop downs etc which could help save time but maybe not something their developers thought through? We needed somewhere where we had access from anywhere at any given moment without using multiple devices (as our current system does) therefore allowing us greater freedom while working remotely.