Review on TaskCare by James Wiley

The integration of ServiceNow to Microsoft 365 was extremely handy for any field service manager who needed seamless management across all their services! I have been using this system since 2011, when it first came out through my previous employer (they used Aspect Software products back then). It is definitely not perfect but as we've implemented new features over time some areas are starting really improve with great customer support from NOCOsoft!! We don't foresee much change in future so far because they make improvements quickly once something comes up that could be done better - just keep working at getting more customers use taskcare instead other systems like our legacy tool which were quite clunky & buggy after many years without improvement or changes/fixes by third party developers even though there's still active development going around these days!! TaskCare helps us track our field crews on the go. It is easy to use and has saved us a ton of time. There are not a lot of bells and whistles, but the basics work well. I wish we could easily have our field crews post a service call on the system. I also wish the app was a little more user friendly. But overall, it is a great system. I would highly recommend it. We are able to keep track of our field crews, and it is easy for them to report on their time.