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Jordan, Amman
1 Level
750 Review
34 Karma

Review on glaryyears by Johnny Santana

Revainrating 2 out of 5

A Disappointing Shopping Experience Can Be Had at Glaryyears

I really wanted to have a good experience shopping with Glaryyears, but unfortunately, I have to report that my time spent there was a letdown. I was hoping for a better outcome. Their dedication to offering reasonably priced hygiene products and cosmetics of a good standard is commendable, however the way in which they carry out their mission leaves much to be desired. To begin, their website is difficult to use, and the process of locating the things I required was time-consuming and aggravating. Due to the unreliability of the search feature, I had to spend a significant amount of time navigating through the various categories in order to locate the content I required. Second, I was disappointed to find that the quality of some of their products was below average. Even though they sell products from well-known brands, I was disappointed to find that some of their store brands did not live up to my standards. For example, the makeup products that I ordered did not provide the coverage or the longevity that I was anticipating, and the skincare products that I ordered did not deliver the effects that were promised. Last but not least, their customer service fell short of expectations. There was a problem with one of my orders, and it took me a few tries to get in touch with someone who could assist me with the problem. Even so, the representative with whom I spoke was unhelpful and disregarded my issues as unimportant. In conclusion, while it is great that Glaryyears is dedicated to ensuring that everyone has access to high-quality cosmetics and hygiene supplies, the company's execution falls short of meeting this goal. I am unable to endorse buying with them because their website is difficult to browse, the quality of their products is lacking, and their customer support is unhelpful.

Pros
  • Website that is friendly to users, with simple navigation and a search tool that is straightforward.
Cons
  • Inconsistent product quality