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Switzerland, Bern
1 Level
698 Review
32 Karma

Review on KUBEY by Peter Montoya

Revainrating 2 out of 5

KUBEY's Unsatisfactory Service

I was very disappointed with the KUBEY online shop because I place a high value on effectiveness and quality. Although they have a large variety of tools and equipment, their customer service is subpar. It took forever for my purchase to come, and when it did, it was broken. I had to return the items because their customer care was unresponsive and unhelpful. Even worse, the return procedure was a hassle and required a very long time. Time is of the importance for an athlete, so KUBEY's inefficiency and dependability are unacceptable. I won't be returning to this shop.

Pros
  • Costs that are not prohibitive
Cons
  • inadequate client care