I saw the 4.5 star rating and decided this item was worth trying out, when it arrived I was very disappointed. The only plus is that it’s not a super complicated process to put together. So at first glance the item looks fine, but it turns out the legs are crooked and it’s causing the seat to be wobbly. We looked inside to see if the screws needed tightening but three of them were already tight, however one was defective and kept moving about which made the leg issues even more prevalent. The return policy requires us to repackage this item, it’s a large bench - I can’t exactly pop it into a random box and easily bring it to a store for drop off. It’s like the policy is made so that we have a hard time returning it or we just have to keep it. I would have to spend $20 on a box large enough to fit this item just to ship it out. I didn’t keep the original box because I don’t have space to store random giant boxes and the defects were only apparent after we had used them light for two weeks.
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