Review on Premium Handle Food Service Equipment & Supplies - Bezrat Glass Butter for Tabletop & Serveware by Brad Ward

The product looks high quality and very beautiful. Unfortunately, the lower part was broken in three places. It was wrapped in just two pieces of tissue paper in the box, which was placed inside a large box with no spacers, so the small box slammed into the larger box during transit and surprisingly, surprisingly, the GLASS broke. I tried to request a refund and the help center just takes me in circles and won't let me request a replacement. I really would like my money back. I ordered another glass oiler from another seller. There were two packs and both plates were in perfect condition when they arrived because this seller understands that glass needs to be packed properly or it will break.