Header banner
Revain logoHome Page
Robert Jaskolski photo
Italy, Rome
1 Level
672 Review
33 Karma

Review on πŸ“Έ Cobra Electronics CDR895D Drive HD Full HD Dual Channel Dash Cam, 1080P by Robert Jaskolski

Revainrating 3 out of 5

Cobra has terrible warranty issues

I bought a CDR895D DVR with rear camera less than 2 years ago. The front camera worked well, but I had problems with the rear camera from day one. In the last 2 years they have replaced the rear camera and splitter but the rear camera is still not working properly and has gotten to a point where it doesn't work at all. So I called them again and was told they wouldn't help anymore, stating that although I told them the whole story it wasn't a guarantee. They also said they don't keep phone records which I can't believe! I have emailed them 11 times to explain what they should cover as it has been documented many times during the warranty period problems but they have apologized! Wow this is really bad service so I wanted everyone to know what they are getting into when they buy from this company. I recommend staying away from this company for all of their products as they have recently teamed up with Escort and the problem is probably that they are not honoring the warranty properly. They will also NOT offer a device upgrade discount to a good customer like me! I checked other reviews and found that they are aware of this device as a problem and that is why they released a replacement upgraded device which they want me to pay full price for. With all the departments out there and available, I suggest you pick someone else to run the business. Big is not necessarily better!

Pros
  • Electronics
Cons
  • Some little things