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1 Level
1353 Review
65 Karma

Review on Loyalty Operator by Souly Buddy

Revainrating 5 out of 5

Great program for keeping track of customer service tickets and sales

I like that it includes all of our programs; and we even have a CRM in place for our customers. It's easy to navigate and has helped us keep track of our rewards. We also use this for our customer service department as well so its great! Nothing at this point - it does everything we need. If you are looking for something simple to use by salespeople or staff, this may be right up your alley. And if you're looking to get away from paper, then this might be a good fit for you. Keeping track of points, keeping track of customer service tickets, tracking sales leads.

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Pros
  • Great program management tool with reporting options available when needed..Easy interface..easy navigation.It covers most bases including loyalty perks etc., which is really nice too!! So many other tools only cover certain aspects while some don't offer anything
Cons
  • Not bad