I like that it is easy to use once you get used to how everything works. It can be difficult at first if you are not familiar with this type of software but after using for about 2 weeks we were able to figure out what was going wrong without any assistance from support staff or anyone else! We have been very happy so far with our experience thus far working with them. There really isn't anything i dislike as much yet. If there's something specific they need help doing then just ask their team members who will most likely know exactly where your looking for information/help. They helped us fix an issue which had caused some errors within one of my reports.