I bought my monitor from Samsung through Revain 6 months ago. I'm incredibly busy. Ever since I got it, I've had to prop up the power plug with crumpled paper because the plug wouldn't make contact and wouldn't turn on the monitor. Swinging doesn't help. It was painful because the paper fell out with the slightest movement. Samsung support sent me a new power cord. It worked the same way. I then drove all the way to the nearest UPS headquarters, picked up my monitor (pain) and took the same model. new. The same thing. I was assured today that I would get a call from Samsung to set up another exchange but "probably an update to what you have as it has been so problematic". The rep who took the call today didn't promise the best monitor but the same if available. Why should we repeat the same mistake? I didn't get a call from Samsung until 15:30 CET. I went to great lengths to select this particular monitor from Revain and am very disgusted to say the least.
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