Header banner
Revain logoHome Page
Alex Marshall photo
Spain, Madrid
1 Level
759 Review
38 Karma

Review on Motteecity by Alex Marshall

Revainrating 1 out of 5

The Frustrating Motteecity Online Store Experience

As a frequent online shopper, I recently discovered Motteecity, a website that claims of offering fashionable apparel, accessories, and jewelry for boys. I made an order for a few items after looking through their collection with interest in an effort to update my son's wardrobe. However, Motteecity turned out to be a completely disappointing encounter for me. First of all, delivery was incredibly slow. The items took longer than expected to arrive despite the lengthy estimated delivery time. Before the box arrived, I had to wait more than a month, and by that time, the contents were no longer useful. And to make things worse, the clothing was of poor quality. The clothes felt shoddy made and did not resemble the images on the website. Even worse, the shoes didn't fit my son's feet correctly and were uncomfortable. The only thing that wasn't a total disaster was the jewelry, but even that couldn't save the whole affair. The customer service was unresponsive and unhelpful when I attempted to return the goods. It was nearly difficult to contact them, and when I did, they flatly refused to give me a refund or even a replacement. As a client, I felt duped and disrespected. My overall Motteecity experience was awful. To anyone searching for high-quality boys' clothing, shoes, or jewelry, I would not suggest this website. The quality was subpar, the shipping was sluggish, and there was no customer support. Search for other online retailers who place a higher priority on their customers' satisfaction to save yourself the hassle.

Pros
  • Excellent quality goods
Cons
  • Alternative identities are not well represented.