I like how easy it is to set up my account with them as well as their customer support team! They are extremely helpful when setting things up and have always been there if we need help at any time during our implementation process!! Sometimes they can take awhile (about 2-3 weeks) before an answer comes back but not too often so don't worry about waiting around forever just ask questions along the way and see what happens! We love being able to keep track of everything from one place instead of having multiple spreadsheets/apps open etc.