The best feature of this system is that you can set up your own rules for time card approval and also you can set reminders to employees about their upcoming time card. I like that you can easily access all your data from any device. Also, when there is an error in the payment process, the support team responds very quickly and they are always willing to help you with any questions you might have regarding the software. It takes a bit longer than other systems to get used to but once you do, everything just works. We use respitrack to keep our employee records and manage payroll. The customer service department helps me resolve issues when I need it.